The purpose of this Privacy Policy is to explain to you the nature of the data we keep about you and the way in which it is used. By accessing and using this website or by accepting the Terms and Conditions, you agree to the Terms of this Privacy Policy.

Commitment

Accurate Business Services Ltd is committed to protect and safeguard any personal data supplied to us in accordance with the Data Protection Act 1998 and later updates.

Why we collect data

We collect data so we are able to complete our obligations towards you. All data we collect is necessary to complete your orders and the services you ordered from us.

We may also retain data to enable us to update and maintain our customer records.

How we collect data

We may collect data via web forms, emails, faxes, letters and phone calls.

What data is collected and for what is it used?

The data we collect depends from the service your ordered. We collect your name, address, phone number, email address and billing details to keep our customer records up-to-date. We may use your phone number for payment queries, to obtain important information we require to complete our task or to remind you about important dates and upcoming deadlines. We may use your email address to send you newsletters with information about Accurate Business Services Ltd, information we class as important for you and information about new products and services. We may also collect your date of birth to create a secure login to allow you, as a client, to access specific, sensitive areas of our website.

For some services, we are required to collect additional personal details. For our payroll service, for example we require your National Insurance number and job title, amongst other details.

We will use all details collected by us responsibly and we will only collect information that is necessary for us to complete our tasks and to keep our customer records up-to-date.

Newsletters

We may use your email address to send you newsletters. You may opt in or out of these newsletters at any moment.

Cookies

We may use cookies on this website to simplify and ease your browsing and shopping experience.

Cookies are small pieces of information stored by your browser on your computer’s hard disk. This website may use cookies to store your shopping basket details. Most web browsers automatically accept cookies, but you can change your browser to prevent that. Accepting cookies does not give us access to your computer or any files on your computer, other than the data of your shopping basket that is stored in the cookie. We do not store your address details or payment details within a cookie.

Third party use of information

We do not supply, sell or rent your personal information to any third party for mailing or advertising purposes.

There may be occasions in which we pass on your details to third parties, but this will only happen when we use the services of a third party on your behalf and when it is necessary for that third party to know your details in order to provide the services to you. Please keep us informed of any changes to your personal data so that we may update customer records and ensure that we maintain the highest possible standard in service delivery.

Accuracy

Accurate Business Services Ltd will do its best to maintain the accuracy of the information that you supply to us. You have the right to access and correct your personal information at any time.

Access to your personal data

Under the Data Protection Act, you have the right to access the personal data we hold about you. You may do this by writing to the Customer Data Manager at the address below. We charge a fee of £ 10.00 for this service to cover administration costs. We will comply with all requests for data access within 40 days. You must send your requests to access your personal data with the appropriate fee and by recorded delivery to the following address:

Customer Data Manager
PO Box 21740
Falkirk
FK1 9FG

Storing data and its security

Your data will be stored electronically on computer systems at Accurate Business Services Ltd. We will appropriately protect your account details for your privacy and security.

What to do if you do not want us to keep your personal data

If you do not want us to keep your personal data, you should notify us as soon as possible by email, letter or fax. However, please note that this may prevent us from providing you with some of our services.

Data Protection Act 1998 and updates

The Data Protection Act defines the legal responsibilities of data users such as ourselves. The Act governs the collection, storage, use and transfer of personal data, for example name, address, phone number, email address, etc.

Accurate Business Services Ltd will seek to comply with both the spirit and the letter of the Data Protection Act and the later updates.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy from time to time. When any changes occur, we will post an announcement on our homepage. We may also notify all customers whose personal data we keep by email or post about the changes of the Privacy Policy. If you provide further or new data to us or ask us to provide you with products or services after such a change, you will be deemed to have consented to the use of your personal data in accordance with the revised Privacy Policy.

Additional Information

Our website may be linked to other websites. You should be aware that this Privacy Policy does not apply to those other websites once you have entered them. Accurate Business Services Ltd is not responsible for the content or the privacy practices on non-Accurate Business Services Ltd websites.